Legal notice
Legal Disclaimer
The information provided on this website is for general information and purchasing purposes only. While HEY FLOAT EVENT makes reasonable efforts to ensure that product descriptions, images, pricing, availability, delivery information and other website content are accurate and up to date, we do not guarantee that all information will always be complete, accurate or error-free.
Product Appearance
Balloons, colours, designs and other products may vary slightly from the images shown on our website due to lighting, photography, screen settings, material availability and production conditions.
For customised or made-to-order products, the final appearance may vary slightly from reference images while maintaining the agreed overall design concept.
Balloon Performance
Balloon floating time and product performance may vary depending on temperature, humidity, weather conditions, handling, storage, transportation and other environmental factors.
Any floating times or product lifespan stated on this website are estimates only and are not guaranteed.
Delivery Information
Delivery times and delivery windows are estimates and are subject to preparation time, traffic, weather, delivery availability, operational conditions and other circumstances beyond our reasonable control.
Same-day delivery is subject to the applicable cut-off time, delivery coverage and availability. Please refer to our Shipping Policy and Delivery Fees & Coverage page for the latest delivery information.
Third-Party Services
Heyfloat may use third-party payment providers, delivery partners and other service providers to fulfil orders.
While we take reasonable care in selecting and working with third-party providers, Heyfloat is not responsible for delays, interruptions or failures caused by circumstances outside our reasonable control.
Website Content
Heyfloat reserves the right to update, modify or correct information on this website, including product descriptions, prices, availability, delivery information and policies, without prior notice.
No Professional Advice
The information provided on this website does not constitute professional, legal, financial or other professional advice.
Customers are responsible for making appropriate decisions based on their individual circumstances and requirements.
Limitation
Nothing in this Legal Disclaimer is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable Malaysian law.
Governing Law
This Legal Disclaimer and the use of this website are governed by the laws of Malaysia.